FAQ

Here are some common questions about our products, packaging and business. If you can't find your answer here, please write to help@zerolla.eco

Products

Are your products 100% natural?

All of our formulations are 100% natural. We are certified by COSMOS Natural and Ethy Clean beauty, as we never use chemical ingredients in our products.

Which of your products are organic?

Our Eco Natural Toothpaste made with organic essential oils, and Eco Natural Oil Pulling Mouthwash made with organic Coconut and Sesame seed oil, are certified COSMOS Organic.

Are all of products are vegan?

Yes, all of our products are certified 100% vegan by Ethy, and we never test on animals.

Is there any water in your products?

No, we purposely don't use water in our formulations. So our products are certified Ethy Waterless Products.

Are your products made in the UK?

All our formulated products are made in batches in Haywards Heath, Sussex. We source a number of products from our partner in Jiangsu Province, China. These products are:

  • Eco Biobased Dental Floss
  • Eco Biobased Bamboo Toothbrush
  • Eco Biobased Bamboo Tongue Scraper
  • Eco Electric Sonic Toothbrush
  • Eco Electric Water Flosser

Packaging

Is your packaging plastic-free?

All of our products packaging is plastic-free, so you'll never find single-use plastic. Only, our Eco Electric Sonic Toothbrush & Water Flosser have a BPA-free plastic body.

Is your packaging fully zero-waste?

Yes all our packaging is completely zero-waste, as you go through and finish our product, there packaging left will not create any landfill waste.

Which packaging materials do you use?

Our packaging is made of the following materials:

  • Glass: our container jars are made from recycled glass.
  • Paper: our boxes and labels are made from fully recyclable cardboard.
  • Aluminium: our jars are sealed with a fully recyclable aluminium lid.

How will you deliver your products?

Our products for are packaged into plastic-free, recyclable kraft board. To protect the items inside the box we may be adding crushed kraft paper. We use paper tape to seal the boxes.

About us

Who is behind Zerolla?

Zerolla has been founded in 2023 by Alex Rocchi - with over 10 years in manufacturing natural oral care, and first to introduce zero-waste packaging in 2014, with its original brand Georganics.

Which certifications do you hold?

We hold the following certifications:

  • Soil Association
  • Vegetarian Society: all of our products are vegetarian-friendly
  • Vegan Society: All of our products are vegan-friendly
  • Cruelty-Free International: All of our products are cruelty-free and we are members of Cruelty Free International/Leaping Bunny. We have also been endorsed by Naturewatch and their Compassionate Shopping Guide, as none of our products or ingredients have been tested on animals.
  • Zero To Landfill: our non-recyclable toothbrush heads can be snapped off and sent back to us, to then be recycled with Terracycle.
  • 1% For the Planet: a percentage of our sales is regularly donated to a variety of charities and organisations, like 1% For The Planet.

What is Zerolla mission?

The founder Alex Rocchi had been struggling with tooth decay, despite doing the ‘right’ things like using high-fluoride toothpaste and conventional mouthwashes to try to reduce cavities. He decided to change diet and switch to fully natural personal care products. Natural soaps, deodorants and moisturisers weren’t a problem to find. However, he couldn’t find any toothpaste that was actually natural, and sustainable. He started with making toothpaste for his own use, before starting his first business Georganics Ltd from 2014 to 2022, then Zerolla in 2023 to specialise in 100% zero-waste oral care.