Deliveries
Yep, if you buy it we’ll supply it...and here’s where you can find our rates and Ts & Cs.
Shipping
What is the shipping cost?
It's £2.50 or free when your order is £25 or more.
How do I get free shipping?
Any order of £30 or more ships for free.
Do you ship outside the UK?
No, we only ship to the UK. We are a UK-based manufacturer, with a vision of a sustainable market where basic goods don't travel to other countries.
How do I track my order?
You'll receive an email with a tracking link once your order has been shipped. You can also track your order here.
How long does delivery take?
Delivery time is 1-2 days with Evri tracked.
Policies
What is the 100% Smiling Guarantee policy?
Our priority is that you're happy. This means, if you have a problem, we’ll solve it. Refund it. Replace your order. Whatever it takes to bring a smile back on your face.
How do I modify or cancel my order?
If you'd like to modify or cancel an order, please contact us via email, phone or WhatsApp, whichever it's easier for you.
What's the return policy?
If for whatever reason, you need to return one or more items, please reach out to us within 30 days of your purchase and we'll be able to help you with processing the return.
Sustainability
How do I use Zero To Landfill program
Collect at least 4 used heads from your Bamboo Toothbrush, Sonic Toothbrush or Water flosser nozzles. Then, contact us to get a pre-paid Evri label.
How do we pack your order?
We use cardboard postal boxes, paper tape and - if necessary - fill the box with shredded paper. That's it!