FAQs

Products

All of our formulations are 100% natural. We are certified by COSMOS Natural and Ethy Clean beauty, as we never use chemical ingredients in our products.

Yes, we never use animal-derived or animal-tested ingredients. So all of our products are strictly vegan.

Never. We take pride in ensuring that no products are ever tested on animals. We only select ingredients from companies who do not test on animals.

All our formulated products are made in batches in Peckham, London. We source our non-cosmetic products from our partner in Jiangsu, China. These products are:

- Eco Biobased Dental Floss
- Eco Biobased Bamboo Toothbrush
- Eco Biobased Bamboo Tongue Scraper
- Eco Electric Sonic Toothbrush
- Eco Electric Water Flosser

It's a plant-based type of Nylon made from Castor oil. This eco material is what we use to make filaments such as bristles and floss, for the following products:

- Eco Biobased Dental Floss
- Eco Biobased Bamboo Toothbrush

Yes. Our Toothpaste and Mouthwash are made with organic essential oils, and our Oil Pulling is made with organic Coconut and Sesame Seed oil, are certified COSMOS Organic.

Zerolla was founded in 2023 by Alex Rocchi. With a decade-long experience in creating natural toothpaste, and first to introduce zero-waste packaging in oral care back in 2014, with his first brand Georganics.

Packaging

All packaging is 100% recyclable or compostable, this way nothing ends up in landfill. We use following materials:

GLASS - Our container jars are made from recycled glass.

PAPER - Our boxes and labels are made from fully recyclable cardboard.

ALUMINIUM - Our jars are sealed with fully recyclable aluminium lids.

All of our products packaging is plastic-free, so you'll never find single-use plastic. Only, our Eco Electric Sonic Toothbrush & Water Flosser have a BPA-free plastic body.

If you’re not happy with a certain product, that’s okay! We just ask that returned items be 50% intact and returned with their original packaging. You can return items up to 30 days after the date it was shipped.

Shipping

We ship orders the same day, if placed before 1pm. Orders placed after our afternoon cutoff will ship the next business day.

We ship all orders from London, UK. The rates depends on your location and the value of your order.

UK - £2.75 or free over £20 orders
Worldwide- £10 or free over £50 orders

Reach our through our contact page for any information regarding your order. We’re happy to answer questions you may have.

WORKING WITH US

Great, we'd love to work with you. Please visit zerolla.trade and create a trade account, or reach out to our team at trade@zerolla.eco or 02030383261.

Yes, we'd love to collaborate with you. Please reach out to media@zerolla.eco or call us 02030383261.

If you wish to work with us, send us an email to help@zerolla.eco with a brief intro about you and the skills you like to bring to the team.

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